Return Policy

Effective Date: January 16, 2025

At Royal Spa Baths, we prioritize your satisfaction. If you are not completely satisfied with your purchase, we offer a straightforward return process under the following conditions:

1. Eligibility for Returns

You may return items within 30 days of the delivery date for a full refund or exchange. To be eligible for a return, items must meet these criteria:

  • Be in their original condition
  • Unused and unworn
  • Include all original tags and packaging

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email us at info@royalspabaths.com.
  2. Provide Details: Include your order number and the reason for your return in your email.
  3. Return Shipping Label: We will respond with a return shipping label and further instructions.

3. Refund Process

Refunds will be processed within 14 days after we receive your returned item. The refund will be issued to the original payment method used during the purchase. Please note that depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

4. Non-Returnable Items

Please be aware that certain items are not eligible for return, including:

  • Customized products
  • Final sale items

If you have questions about specific items, feel free to reach out for clarification.

5. Contact Us

For any further inquiries regarding our return policy or to discuss your return, please contact us:

Thank you for choosing Royal Spa Baths! We appreciate your business and are here to ensure your satisfaction.