Privacy Policy

Effective Date: January 16, 2025

At Royal Spa Baths, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our services.

1. Information We Collect

We collect various types of personal information when you engage with us, including but not limited to:

  • Account Information: Name, email address, and password when you create an account.
  • Order Information: Shipping address, billing address, payment details, and purchase history when you place an order.
  • Communication Information: Information you provide when you contact us for support, including messages and feedback.

2. Use of Your Information

We utilize your information for several purposes, including:

  • Order Processing: To process and fulfill your orders, including sending you order confirmations and shipping updates.
  • Customer Communication: To communicate with you about your orders, inquiries, or support requests.
  • Website Improvement: To enhance our website, services, and user experience based on your feedback and usage patterns.
  • Marketing: To send you promotional materials, newsletters, and special offers. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in our emails.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, or providing customer service. These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.

4. Security of Your Information

We take the security of your personal information seriously. We implement various security measures, including encryption and secure servers, to protect your data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request correction of any inaccurate or incomplete personal information.
  • Deletion: You can request deletion of your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or regulatory purposes).

To exercise these rights, please contact us using the information below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us: